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Chengdu Newglee Technology Co., Ltd.

FAQ

What is the MOQ (Minimum Order Quantity)?

The MOQ varies by product category. For DRM radio equipment, FM transmitting devices, and solar energy kits, the minimum order depends on the specific model. Please refer to the product details for exact quantities.

What are your sample terms?

For first-time orders, we generally require payment for samples and freight. This allows us to ensure the quality and specifications match your expectations before full-scale production.


How do you handle product packaging?

We pack all products in accordance with international standards, using cartons, pallets, or wooden cases depending on the product type. We ensure that the packaging provides adequate protection during shipping.

What are your payment terms?

Payment terms are typically 30% upfront to confirm the order, with the balance due before shipment. We accept payment via bank transfer, PayPal, or other secure methods as agreed upon.


What is your shipping lead time?

The lead time for shipping depends on the order quantity and product availability. Generally, orders are processed and shipped within 15-30 working days after payment confirmation. We provide tracking details for your convenience.


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